Vonage API incident

USA MMS - Latency affecting MMS messages sent towards T-Mobile network

Vonage API experienced a minor incident on August 13, 2026 affecting MMS North America, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2026, 01:57 PM UTC
Resolved: Aug 15, 2026, 10:19 PM UTC
Duration: 2d 8h
Detected by Pingoru: Aug 13, 2026, 01:57 PM UTC

Affected components

MMS North America

Update timeline

investigating Aug 13, 2026, 01:57 PM UTC

We have been notified by our suppliers about MMS Delivery Delays from a Subset of Short Codes to T-Mobile United States. You might experience delayed MMS messages for US shortcodes sending to T-Mobile. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Aug 15, 2026, 10:19 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 15, 2026, 10:19 PM UTC

This incident has been resolved.