There were 8 Tuff Shed outages since February 10, 2026 totaling 239h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating the performance related issues in JDE.
We have implemented a fix that has addressed the performance issues with JDE. Thanks again for your patience while we work towards a resolution.
We are currently investigating the general slowness of the Configurator.
A fix has been implemented to address the Configurator performance issues and we are monitoring.
The incident related to the Configurator performance has been resolved. Please contact Digital Support if you have any further issues.
We are currently investigating the issue where people are receiving an error in Salesforce when creating a quote.
A fix has been implemented and we are monitoring this issue. Thanks again for your patience.
The incident related to receiving an error when creating quotes in Salesforce has been resolved. Please let us know if you experience any further issues and thanks for your patience.
Dialpad is currently reporting issues ranging from call related issues, slow load times and Salesforce CTI connectivity issues on their status page. More updates to come as we receive them from Dialpad.
Dialpad has indicated on its status page that the issues should now be resolved and we are monitoring. Thanks again for your patience.
The Dialpad issues have been resolved on Dialpad's end. Please let us know if you experience any further issues.
We are currently investigating the issue where solar lights are not showing as a line item configurator.
We have deployed a fix for this issue and are monitoring.
This incident has been resolved, and solar lights should now show as line items in configurator. Thanks again for your patience.
We are currently investigating the issue with the centralized scheduling dashboard missing data in Tableau.
The issue with the centralized scheduling dashboard within Tableau missing data should now be resolved. Please let us know if you have any questions.
Users are reporting errors navigating to various record pages in Salesforce while using Chrome browsers. The Digital Team recommends using a different browser, such as Firefox or IE Explorer until this is resolved.
Users are reporting restored functionality in Salesforce with Chrome browsers.
We are currently investigating the issue being reported that the BOBJ site https://bobj.tuffshed.com/BOE/CMC is not loading. More details to come and we appreciate your patience.
BOBJ should now be accessible. We are monitoring to ensure continuity. Thanks again for your patience.
This incident has been resolved. Please let us know if you are still experiencing any issues related to BOBJ.
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