Tuff Shed incident

IM-478 JDE Sync Issues

Resolved after 19 hours 7 minutes, affecting Tableau and JD Edwards, on September 9, 2026.

resolved Sep 10, 2026, 02:46 PM UTC

The incident connected to JDE sync issues is now resolved. Thanks for your patience.

Started
Sep 09, 2026, 07:38 PM UTC
Resolved
Sep 10, 2026, 02:46 PM UTC
Duration
19h 7m
Detected by Pingoru
Sep 09, 2026, 07:38 PM UTC

Affected components

TableauJD Edwards

Update timeline

  1. investigating Sep 09, 2026, 07:38 PM UTC

    We are currently investigating the reported JDE sync issues and plan on performing after hours maintenance on the system after end of business today. Thanks for your patience.

  2. identified Sep 10, 2026, 02:22 AM UTC

    We have performed maintenance on the JDE systems to address the sync issues.

  3. resolved Sep 10, 2026, 02:46 PM UTC

    The incident connected to JDE sync issues is now resolved. Thanks for your patience.

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