Is Tuff Shed down?

Last checked 4m ago
Current status
Tuff Shed is up

No new incidents. 2 long-running issues listed below.

Tuff Shed is operational right now, apart from 2 long-running issues open since December 9, 2025. Last checked 4m ago.

Real-time Tuff Shed status, recent outages, and incident history: pulled directly from Tuff Shed's official status page at status.tuffshed.com every 5 minutes. Pingoru tracks 27 Tuff Shed services and has captured 16 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Tuff Shed reports a new incident, free for 3 monitors, no credit card.

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Tuff Shed uptime 98.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 17h 8m
    Started Oct 28, 2026, 09:32 PM UTC · Resolved Oct 29, 2026, 02:40 PM UTC
    KBMax (Product Configurator)
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 09:32 PM UTC

      We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.

    • monitoring · Oct 29, 2026, 12:21 AM UTC

      We have deployed a fix for the configurator issues. Users should be able to save quotes normally at this time. We will continue to monitor through tomorrow.

    • monitoring · Oct 29, 2026, 02:40 PM UTC

      We have confirmed that the configurator is returning pricing and users are able to save quotes. We are closing this incident.

    • resolved · Oct 29, 2026, 02:40 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 23h 5m
    Started Oct 22, 2026, 10:18 PM UTC · Resolved Oct 23, 2026, 09:23 PM UTC
    Spiff (Commissions)
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 10:18 PM UTC

      We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we investigate.

    • resolved · Oct 23, 2026, 09:23 PM UTC

      The incident related to Spiff commission & advancement issues has been resolved. Thanks again for your patience.

    Latest: The incident related to Spiff commission & advancement issues has been resolved. Thanks again for your patience.

  3. Resolved 3d 20h
    Started Oct 16, 2026, 04:33 PM UTC · Resolved Oct 20, 2026, 12:43 PM UTC
    CPQKBMax (Product Configurator)
    Timeline · 2 updates
    • investigating · Oct 16, 2026, 04:33 PM UTC

      We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate, however it is taking 45 minutes to an hour to appear. Thanks for your patience.

    • resolved · Oct 20, 2026, 12:43 PM UTC

      We have confirmation that the issue has been resolved through KBMax.

    Latest: We have confirmation that the issue has been resolved through KBMax.

  4. Resolved 3d 20h
    Started Oct 08, 2026, 06:45 PM UTC · Resolved Oct 12, 2026, 03:01 PM UTC
    JD Edwards
    Timeline · 3 updates
    • investigating · Oct 08, 2026, 06:45 PM UTC

      We are currently investigating the issue where team members are not able to login to JDE and or are experiencing slow performance issues. Thanks for your patience.

    • monitoring · Oct 08, 2026, 08:18 PM UTC

      A fix for the JDE login and performance issues was implemented earlier. You should now be able to login to JDE and performance should have improved. We are monitoring the incident.

    • resolved · Oct 12, 2026, 03:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 31m
    Started Oct 08, 2026, 03:55 PM UTC · Resolved Oct 08, 2026, 05:27 PM UTC
    CPQ
    Timeline · 2 updates
    • investigating · Oct 08, 2026, 03:55 PM UTC

      We are currently investigating the issue where quotes are not saving.

    • resolved · Oct 08, 2026, 05:27 PM UTC

      We have resolved the issue where quotes would not save and team members should now be able to save quotes again. Thanks for your patience.

    Latest: We have resolved the issue where quotes would not save and team members should now be able to save quotes again. Thanks for your patience.

See the full Tuff Shed outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Tuff Shed outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 27 components checked every 5 minutes
59incidents recorded
52last 12 months
15last 90 days
6 daystypical duration, 12 months

The longest incident in the last year, IM-456 Service Connect Payment Issue on March 18, 2026, ran for 77 days.

Most affected components, last 12 months

  • JD Edwards15
  • 888tuffshed.com / Service Connect10
  • CPQ10
  • Salesforce CRM9
  • KBMax (Product Configurator)8

Latest incidents

  • IM-488 - Unable to Save Quotes October 28, 2026 · 17 hours · major outage

    We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.

  • IM-487 Spiff Commission & Advancement Issues October 22, 2026 · 23 hours · degraded service

    We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we…

  • IM - 486 Builder Helper Delay October 16, 2026 · 4 days · degraded service

    We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate…

Outage history

Past 90 days · 15 incidents View full outage history →