Is Tuff Shed down?

Last checked just now
Current status
Tuff Shed is having a partial outage

2 active incidents: IM-470 Cut Sheets Not Populating, IM-445 Installer Job Completion Packet Automation

Official status page: https://status.tuffshed.com · Polled every 5 minutes · 27 components tracked

Tuff Shed is reporting a partial outage right now (last checked just now). Some components are affected; others remain operational.

Real-time Tuff Shed status, recent outages, and incident history — pulled directly from Tuff Shed's official status page at https://status.tuffshed.com every 5 minutes. Pingoru tracks 27 Tuff Shed services and has captured 13 incidents in the last 90 days (98.15% uptime). Get email, Slack, Discord, or webhook alerts the moment Tuff Shed reports a new incident — free for 5 monitors, no credit card.

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Tuff Shed uptime 98.15% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 24d 6h
    Started Jul 06, 2026, 04:52 PM UTC
    CPQKBMax (Product Configurator)
    Timeline · 3 updates
    • investigating · Jul 06, 2026, 04:52 PM UTC

      We are aware that there is an issue with cut sheets not populating correctly and are investigating. Thanks for your patience.

    • investigating · Jul 21, 2026, 06:18 PM UTC

      Our team is continuing to investigate the issue regarding trim not populating on cut sheets for the TB-600s and Garden Barns. We will provide an update as soon as we know more.

    • monitoring · Jul 28, 2026, 02:38 PM UTC

      A fix has been implemented to resolve trim and siding not populating correctly on barn building cut sheets. New orders will correctly reflect these items. For current orders, you will need to relaunch the configurator from the quote, save, and complete a change order. Contact the Digital Support Team if you continue to have issues.

    Latest: A fix has been implemented to resolve trim and siding not populating correctly on barn building cut sheets. New orders will correctly reflect these items. For current orders, you w…

  2. Ongoing ● 233d
    Started Dec 09, 2025, 09:55 PM UTC
    Salesforce CRMOrder ManagementField Services
    Timeline · 1 update
    • investigating · Dec 09, 2025, 09:55 PM UTC

      We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically. Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Latest: We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically. Currently, there is a workaround. Whe…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 22h
    Started Jul 15, 2026, 02:43 PM UTC · Resolved Jul 17, 2026, 01:17 PM UTC
    JD Edwards
    Timeline · 3 updates
    • monitoring · Jul 15, 2026, 02:43 PM UTC

      An overnight process hung which may have prevented uses from ship confirming orders. These orders will require manual intervention to resolve and users should enter a ticket including the order number, serial tag and dried in status.

    • monitoring · Jul 16, 2026, 02:25 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jul 17, 2026, 01:17 PM UTC

      No further issues ship confirming orders overnight were reported and the JDE systems are operating as expected.

    Latest: No further issues ship confirming orders overnight were reported and the JDE systems are operating as expected.

  2. Resolved 1h 54m
    Started Jul 09, 2026, 07:46 PM UTC · Resolved Jul 09, 2026, 09:40 PM UTC
    JD Edwards
    Timeline · 4 updates
    • investigating · Jul 09, 2026, 07:46 PM UTC

      We are investigating reports that users are getting a Gateway Timeout when connecting to JDE.

    • identified · Jul 09, 2026, 08:21 PM UTC

      We have identified a job that failed and are working on a resolution.

    • monitoring · Jul 09, 2026, 08:55 PM UTC

      Rebooting the ENT servers has resolved the issue. Users should be able to log into JDE now and jobs should function as expected.

    • resolved · Jul 09, 2026, 09:40 PM UTC

      Users have confirmed that they are able to log in and work normally.

    Latest: Users have confirmed that they are able to log in and work normally.

  3. Resolved 3h 55m
    Started Jul 07, 2026, 01:19 PM UTC · Resolved Jul 07, 2026, 05:14 PM UTC
    Tableau
    Timeline · 2 updates
    • investigating · Jul 07, 2026, 01:19 PM UTC

      We are investigating reports that there are inaccuracies in Tableau data from 7/1 - 7/5. Thanks for your patience.

    • resolved · Jul 07, 2026, 05:14 PM UTC

      We have investigated the incident surrounding the inaccurate Tableau data and have confirmed the data is accurate.

    Latest: We have investigated the incident surrounding the inaccurate Tableau data and have confirmed the data is accurate.

  4. Resolved 3d 23h
    Started Jun 25, 2026, 01:39 PM UTC · Resolved Jun 29, 2026, 01:19 PM UTC
    JD Edwards
    Timeline · 5 updates
    • investigating · Jun 25, 2026, 01:39 PM UTC

      We are investigating reports of users not being able to ship confirm orders in JDE as well as intermittent issues logging in.

    • investigating · Jun 25, 2026, 03:02 PM UTC

      We have identified some stuck jobs and are working to resolve them. We continue to see degraded performance and are working on a resolution.

    • identified · Jun 25, 2026, 04:41 PM UTC

      We believe we have identified and resolved the job that has been causing problems. Revenue reporting for 6/24 will be inaccurate, we are working to identify additional impacts from the jobs not running.

    • monitoring · Jun 25, 2026, 09:53 PM UTC

      JDE has been stable since stopping the problematic jobs. Revenue and some other reporting continues to be impacted and it is expected to resolve with the overnight batch jobs. We have identified several potential solutions for the root causes and will test these prior to deployment.

    • resolved · Jun 29, 2026, 01:19 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2d 12h
    Started Jun 09, 2026, 12:50 AM UTC · Resolved Jun 11, 2026, 12:52 PM UTC
    Business Objects (BOBJ)
    Timeline · 6 updates
    • investigating · Jun 09, 2026, 12:50 AM UTC

      We are investigating the issue with BOBJ reports not running.

    • identified · Jun 09, 2026, 01:22 PM UTC

      We have identified several overnight jobs that failed to run. Overnight we worked on the impacted servers and re-ran the jobs, however they did not complete as of this morning. We will continue to investigate. Financial reporting such as the Statement of Operations and GL account balances may not complete.

    • identified · Jun 09, 2026, 05:24 PM UTC

      We have identified a further issue in the BOBJ data transfer and are re-running a data migration job. This is expected to take several hours to complete and we will provide further updates once it has finished.

    • identified · Jun 09, 2026, 08:22 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Jun 09, 2026, 08:47 PM UTC

      The data migration has completed and we are able to successfully run Statement of Ops and other reporting. We will continue to monitor the issue.

    • resolved · Jun 11, 2026, 12:52 PM UTC

      We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, please enter a support ticket.

    Latest: We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, p…

See the full Tuff Shed outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 12 incidents View full outage history →