Is Tuff Shed down?
Last checked 4m agoNo new incidents. 2 long-running issues listed below.
Tuff Shed is operational right now, apart from 2 long-running issues open since December 9, 2025. Last checked 4m ago.
Real-time Tuff Shed status, recent outages, and incident history: pulled directly from Tuff Shed's official status page at status.tuffshed.com every 5 minutes. Pingoru tracks 27 Tuff Shed services and has captured 16 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Tuff Shed reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- KBMax (Product Configurator)
Timeline · 4 updates
- investigating · Oct 28, 2026, 09:32 PM UTC
We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.
- monitoring · Oct 29, 2026, 12:21 AM UTC
We have deployed a fix for the configurator issues. Users should be able to save quotes normally at this time. We will continue to monitor through tomorrow.
- monitoring · Oct 29, 2026, 02:40 PM UTC
We have confirmed that the configurator is returning pricing and users are able to save quotes. We are closing this incident.
- resolved · Oct 29, 2026, 02:40 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Spiff (Commissions)
Timeline · 2 updates
- investigating · Oct 22, 2026, 10:18 PM UTC
We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we investigate.
- resolved · Oct 23, 2026, 09:23 PM UTC
The incident related to Spiff commission & advancement issues has been resolved. Thanks again for your patience.
Latest: The incident related to Spiff commission & advancement issues has been resolved. Thanks again for your patience.
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- CPQKBMax (Product Configurator)
Timeline · 2 updates
- investigating · Oct 16, 2026, 04:33 PM UTC
We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate, however it is taking 45 minutes to an hour to appear. Thanks for your patience.
- resolved · Oct 20, 2026, 12:43 PM UTC
We have confirmation that the issue has been resolved through KBMax.
Latest: We have confirmation that the issue has been resolved through KBMax.
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- JD Edwards
Timeline · 3 updates
- investigating · Oct 08, 2026, 06:45 PM UTC
We are currently investigating the issue where team members are not able to login to JDE and or are experiencing slow performance issues. Thanks for your patience.
- monitoring · Oct 08, 2026, 08:18 PM UTC
A fix for the JDE login and performance issues was implemented earlier. You should now be able to login to JDE and performance should have improved. We are monitoring the incident.
- resolved · Oct 12, 2026, 03:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CPQ
Timeline · 2 updates
- investigating · Oct 08, 2026, 03:55 PM UTC
We are currently investigating the issue where quotes are not saving.
- resolved · Oct 08, 2026, 05:27 PM UTC
We have resolved the issue where quotes would not save and team members should now be able to save quotes again. Thanks for your patience.
Latest: We have resolved the issue where quotes would not save and team members should now be able to save quotes again. Thanks for your patience.
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See the full Tuff Shed outage history
11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Tuff Shed outage history →Or sign up free to get alerts when Tuff Shed breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 27 components checked every 5 minutesThe longest incident in the last year, IM-456 Service Connect Payment Issue on March 18, 2026, ran for 77 days.
Most affected components, last 12 months
- JD Edwards15
- 888tuffshed.com / Service Connect10
- CPQ10
- Salesforce CRM9
- KBMax (Product Configurator)8
Latest incidents
- IM-488 - Unable to Save Quotes
We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.
- IM-487 Spiff Commission & Advancement Issues
We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we…
- IM - 486 Builder Helper Delay
We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate…
- IM-488 - Unable to Save Quotes ResolvedStarted Oct 28, 2026, 09:32 PM UTC · Resolved Oct 29, 2026, 02:40 PM UTC · 17h 8m
- Started Oct 22, 2026, 10:18 PM UTC · Resolved Oct 23, 2026, 09:23 PM UTC · 23h 5m
- IM - 486 Builder Helper Delay ResolvedStarted Oct 16, 2026, 04:33 PM UTC · Resolved Oct 20, 2026, 12:43 PM UTC · 3d 20h
- Started Oct 12, 2026, 08:25 PM UTC · ● 19d
- Started Oct 08, 2026, 06:45 PM UTC · Resolved Oct 12, 2026, 03:01 PM UTC · 3d 20h
- IM-483 Unable to Save Quotes ResolvedStarted Oct 08, 2026, 03:55 PM UTC · Resolved Oct 08, 2026, 05:27 PM UTC · 1h 31m
- IM-482 October Promo Not Applying ResolvedStarted Oct 01, 2026, 02:48 PM UTC · Resolved Oct 01, 2026, 05:40 PM UTC · 2h 52m
- M-481 Builder Helper Delay ResolvedStarted Sep 30, 2026, 03:44 PM UTC · Resolved Oct 16, 2026, 04:32 PM UTC · 16d