Resolved after 2 hours 52 minutes, affecting tuffshed.com and CPQ, on October 1, 2026.
The October promo issue should be resolved and discounts should be applied when creating new quotes or re-saving quotes in the Configurator. We are continuing to monitor the situation.
Affected components
tuffshed.comCPQ
Update timeline
- investigating Oct 01, 2026, 02:48 PM UTC
We are currently investigating the reported issue that the October promo is not applying discounts when building quotes. Thanks for your patience.
- monitoring Oct 01, 2026, 04:29 PM UTC
The October promo issue should be resolved and discounts should be applied when creating new quotes or re-saving quotes in the Configurator. We are continuing to monitor the situation.
- resolved Oct 01, 2026, 05:40 PM UTC
This incident has been resolved.
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