Tuff Shed incident

IM-468 BOBJ Statement of Ops Not Completing

Resolved after 2 days 12 hours, affecting Business Objects (BOBJ), on June 9, 2026.

resolved Jun 11, 2026, 12:52 PM UTC

We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, please enter a support ticket.

Started
Jun 09, 2026, 12:50 AM UTC
Resolved
Jun 11, 2026, 12:52 PM UTC
Duration
2d 12h
Detected by Pingoru
Jun 09, 2026, 12:50 AM UTC

Affected components

Business Objects (BOBJ)

Update timeline

  1. investigating Jun 09, 2026, 12:50 AM UTC

    We are investigating the issue with BOBJ reports not running.

  2. identified Jun 09, 2026, 01:22 PM UTC

    We have identified several overnight jobs that failed to run. Overnight we worked on the impacted servers and re-ran the jobs, however they did not complete as of this morning. We will continue to investigate. Financial reporting such as the Statement of Operations and GL account balances may not complete.

  3. identified Jun 09, 2026, 05:24 PM UTC

    We have identified a further issue in the BOBJ data transfer and are re-running a data migration job. This is expected to take several hours to complete and we will provide further updates once it has finished.

  4. identified Jun 09, 2026, 08:22 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 09, 2026, 08:47 PM UTC

    The data migration has completed and we are able to successfully run Statement of Ops and other reporting. We will continue to monitor the issue.

  6. resolved Jun 11, 2026, 12:52 PM UTC

    We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, please enter a support ticket.

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