Resolved after 1 day 1 hour, affecting CPQ and Document Services, on September 28, 2026.
The cause of the Docusign issue has been resolved. If you have experienced this issue, please recreate the opportunity -> quote -> order and the issue should not occur again. Thanks again for your patience.
Affected components
Update timeline
- investigating Sep 28, 2026, 03:23 PM UTC
We are currently investigating reported issues with Docusign where Docusign is erroring out, not sending receipts or emails to customers. Thanks for your patience.
- resolved Sep 29, 2026, 05:09 PM UTC
The cause of the Docusign issue has been resolved. If you have experienced this issue, please recreate the opportunity -> quote -> order and the issue should not occur again. Thanks again for your patience.
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