Tuff Shed experienced a critical incident on May 12, 2026 affecting JD Edwards, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
JD Edwards
Update timeline
- investigating May 12, 2026, 11:18 PM UTC
Users are receiving a sign error when trying to access JDE. The error indicates the wrong username/password is being entered. Our team is investigating this now.
- resolved May 13, 2026, 12:25 AM UTC
We rebooted the servers and can confirm users are able to successfully log in. Reach out to IT Support if you continue to experiences issues.