Resolved after 28 days 20 hours, affecting CPQ and KBMax (Product Configurator), on July 6, 2026.
A fix has been implemented to address the cut sheets not populating. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 06, 2026, 04:52 PM UTC
We are aware that there is an issue with cut sheets not populating correctly and are investigating. Thanks for your patience.
- investigating Jul 21, 2026, 06:18 PM UTC
Our team is continuing to investigate the issue regarding trim not populating on cut sheets for the TB-600s and Garden Barns. We will provide an update as soon as we know more.
- monitoring Jul 28, 2026, 02:38 PM UTC
A fix has been implemented to resolve trim and siding not populating correctly on barn building cut sheets. New orders will correctly reflect these items. For current orders, you will need to relaunch the configurator from the quote, save, and complete a change order. Contact the Digital Support Team if you continue to have issues.
- resolved Aug 04, 2026, 01:18 PM UTC
A fix has been implemented to address the cut sheets not populating. Thank you for your patience.
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