Resolved after 3 days 23 hours, affecting JD Edwards, on June 25, 2026.
JDE has been stable since stopping the problematic jobs. Revenue and some other reporting continues to be impacted and it is expected to resolve with the overnight batch jobs. We have identified several potential solutions for the root causes and will test these prior to deployment.
Affected components
Update timeline
- investigating Jun 25, 2026, 01:39 PM UTC
We are investigating reports of users not being able to ship confirm orders in JDE as well as intermittent issues logging in.
- investigating Jun 25, 2026, 03:02 PM UTC
We have identified some stuck jobs and are working to resolve them. We continue to see degraded performance and are working on a resolution.
- identified Jun 25, 2026, 04:41 PM UTC
We believe we have identified and resolved the job that has been causing problems. Revenue reporting for 6/24 will be inaccurate, we are working to identify additional impacts from the jobs not running.
- monitoring Jun 25, 2026, 09:53 PM UTC
JDE has been stable since stopping the problematic jobs. Revenue and some other reporting continues to be impacted and it is expected to resolve with the overnight batch jobs. We have identified several potential solutions for the root causes and will test these prior to deployment.
- resolved Jun 29, 2026, 01:19 PM UTC
This incident has been resolved.
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