Resolved after 16 days, affecting Salesforce CRM and CPQ, on September 30, 2026.
We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate, however it is taking 45 minutes to an hour to appear. Thanks for your patience.
Affected components
Salesforce CRMCPQ
Update timeline
- investigating Sep 30, 2026, 03:44 PM UTC
We are currently investigating an issue with the builder helper not populating in a timely manner. Please be aware we are seeing the builder helper populate, however it is taking 45 minutes to an hour to appear. Thanks for your patience.
- resolved Oct 16, 2026, 04:32 PM UTC
This incident has been resolved.
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