Resolved after 1 hour 54 minutes, affecting JD Edwards, on July 9, 2026.
Rebooting the ENT servers has resolved the issue. Users should be able to log into JDE now and jobs should function as expected.
Affected components
JD Edwards
Update timeline
- investigating Jul 09, 2026, 07:46 PM UTC
We are investigating reports that users are getting a Gateway Timeout when connecting to JDE.
- identified Jul 09, 2026, 08:21 PM UTC
We have identified a job that failed and are working on a resolution.
- monitoring Jul 09, 2026, 08:55 PM UTC
Rebooting the ENT servers has resolved the issue. Users should be able to log into JDE now and jobs should function as expected.
- resolved Jul 09, 2026, 09:40 PM UTC
Users have confirmed that they are able to log in and work normally.
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