Tuff Shed incident

IM-421 JDEdwards/Medius integration failing

Minor Resolved View vendor source →

Tuff Shed experienced a minor incident on July 16, 2025 affecting JD Edwards, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 03:02 PM UTC
Resolved
Jul 16, 2025, 04:26 PM UTC
Duration
1h 24m
Detected by Pingoru
Jul 16, 2025, 03:02 PM UTC

Affected components

JD Edwards

Update timeline

  1. identified Jul 16, 2025, 03:02 PM UTC

    We are seeing issues with JDEdwards and Medius synchronization. In order to help alleviate the issue we will be restarting the JDEdwards application at 9:30AM Mountain Time. Please make sure to save all your work before then.

  2. resolved Jul 16, 2025, 04:26 PM UTC

    The JDEdwards servers have been successfully rebooted and the Medius jobs are currently shown to have fully processed. Please reach out to Digital Support if you have any questions or concerns.