Tuff Shed experienced a minor incident on September 27, 2025 affecting Spiff (Commissions), lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Spiff (Commissions)
Update timeline
- investigating Sep 27, 2025, 05:58 PM UTC
Users are reporting they cannot login to the SPIFF application. The Digital Team is investigating.
- investigating Sep 27, 2025, 06:00 PM UTC
We are continuing to investigate this issue.
- identified Sep 28, 2025, 04:51 PM UTC
The Digital Team has implemented a fix and users may be able to login to the application.
- monitoring Sep 29, 2025, 03:21 PM UTC
We're seeing success with users being able to access Spiff successfully through the updated URL. If you are still experiencing issues, please confirm you're logging into the new URL: https://us1.spiff.com/login/sso Contact Digital Support if you are still unable to login to the URL above.
- resolved Sep 30, 2025, 07:20 PM UTC
This incident has been resolved.