Dialpad incident

Multiple analytics features are experiencing issues with loading

Minor Resolved View vendor source →

Dialpad experienced a minor incident on September 30, 2025 affecting Analytics, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 07:28 PM UTC
Resolved
Sep 30, 2025, 09:27 PM UTC
Duration
1h 58m
Detected by Pingoru
Sep 30, 2025, 07:28 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Sep 30, 2025, 07:28 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 30, 2025, 07:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 30, 2025, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 09:27 PM UTC

    This incident has been resolved.