Dialpad experienced a minor incident on June 30, 2026 affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
Update timeline
- investigating Jun 30, 2026, 11:23 PM UTC
We are investigating a potential impairment with calling.
- monitoring Jun 30, 2026, 11:54 PM UTC
A fix has been applied. Calling operations returned to normal.
- resolved Jul 01, 2026, 05:38 AM UTC
This incident has been resolved.