Dialpad incident

Accessing www.dialpad.com shows an error

Major Resolved View vendor source →

Dialpad experienced a major incident on November 18, 2025 affecting Website, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:41 PM UTC
Resolved
Nov 18, 2025, 06:03 PM UTC
Duration
4h 21m
Detected by Pingoru
Nov 18, 2025, 01:41 PM UTC

Affected components

Website

Update timeline

  1. identified Nov 18, 2025, 01:41 PM UTC

    The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.

  2. monitoring Nov 18, 2025, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 06:03 PM UTC

    The service is fully recovered.