Dialpad incident

Some customers in the US and Canada may be experiencing issues with MMS messaging

Major Resolved View vendor source →

Dialpad experienced a major incident on June 9, 2026 affecting Messaging, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:34 PM UTC
Resolved
Jun 09, 2026, 05:14 PM UTC
Duration
40m
Detected by Pingoru
Jun 09, 2026, 04:34 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Jun 09, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 05:14 PM UTC

    This incident has been resolved.