Dialpad incident

We are investigating potential issues with calling

Major Resolved View vendor source →

Dialpad experienced a major incident on April 8, 2026 affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 07:17 PM UTC
Resolved
Apr 08, 2026, 09:18 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 08, 2026, 07:17 PM UTC

Affected components

Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls

Update timeline

  1. investigating Apr 08, 2026, 07:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2026, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2026, 09:18 PM UTC

    This incident has been resolved.