Dialpad incident

Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in

Resolved after 3 hours 6 minutes, affecting Integrations, on May 4, 2026.

monitoring May 04, 2026, 05:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 03:11 PM UTC
Resolved
May 04, 2026, 06:17 PM UTC
Duration
3h 6m
Detected by Pingoru
May 04, 2026, 03:11 PM UTC

Affected components

Integrations

Update timeline

  1. investigating May 04, 2026, 03:11 PM UTC

    We are currently investigating this issue.

  2. identified May 04, 2026, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 04, 2026, 04:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 04, 2026, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 04, 2026, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 04, 2026, 06:17 PM UTC

    This incident has been resolved.

Your product runs on more than Dialpad

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →