Dialpad incident

Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in

Minor Resolved View vendor source →

Dialpad experienced a minor incident on May 4, 2026 affecting Integrations, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 03:11 PM UTC
Resolved
May 04, 2026, 06:17 PM UTC
Duration
3h 6m
Detected by Pingoru
May 04, 2026, 03:11 PM UTC

Affected components

Integrations

Update timeline

  1. investigating May 04, 2026, 03:11 PM UTC

    We are currently investigating this issue.

  2. identified May 04, 2026, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 04, 2026, 04:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 04, 2026, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 04, 2026, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 04, 2026, 06:17 PM UTC

    This incident has been resolved.