Dialpad incident

Some customers may be experiencing issues making or receiving calls.

Minor Resolved View vendor source →

Dialpad experienced a minor incident on March 10, 2026 affecting Telephony Infrastructure: Outbound Calls and Application and 1 more component, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 03:47 PM UTC
Resolved
Mar 12, 2026, 10:11 PM UTC
Duration
2d 6h
Detected by Pingoru
Mar 10, 2026, 03:47 PM UTC

Affected components

Telephony Infrastructure: Outbound CallsApplicationOmnichannelAnalyticsMessaging

Update timeline

  1. investigating Mar 10, 2026, 03:47 PM UTC

    We are investigating a potential outage for some customers.

  2. investigating Mar 10, 2026, 04:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2026, 05:29 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 10, 2026, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 12, 2026, 10:11 PM UTC

    This incident has been resolved.