Dialpad incident

Service degradation affecting some IVR Customers

Minor Resolved View vendor source →

Dialpad experienced a minor incident on September 23, 2026 affecting Omnichannel, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 05:20 PM UTC
Resolved
Sep 23, 2026, 06:06 PM UTC
Duration
45m
Detected by Pingoru
Sep 23, 2026, 05:20 PM UTC

Affected components

Omnichannel

Update timeline

  1. monitoring Sep 23, 2026, 05:20 PM UTC

    Service degradation affecting some IVR Customers

  2. resolved Sep 23, 2026, 06:06 PM UTC

    This incident has been resolved.