Dialpad incident

Some customers may be experiencing sporadic issues with placing or receiving calls

Resolved after 52 minutes, affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, on February 13, 2026.

monitoring Feb 13, 2026, 04:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 13, 2026, 04:39 PM UTC
Resolved
Feb 13, 2026, 05:31 PM UTC
Duration
52m
Detected by Pingoru
Feb 13, 2026, 04:39 PM UTC

Affected components

Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls

Update timeline

  1. investigating Feb 13, 2026, 04:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 13, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 05:31 PM UTC

    This incident has been resolved.

Your product runs on more than Dialpad

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →