Is Dialpad down?

Last checked 4m ago
Current status
Dialpad is up

No incidents right now.

Dialpad is operational right now. Last checked 4m ago; the most recent incident resolved 10d ago.

Real-time Dialpad status, recent outages, and incident history: pulled directly from Dialpad's official status page at status.dialpad.com every 5 minutes. Pingoru tracks 18 Dialpad services and has captured 7 incidents in the last 90 days (99.23% uptime). Get email, Slack, Discord, or webhook alerts the moment Dialpad reports a new incident, free for 3 monitors, no credit card.

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Dialpad uptime 99.23% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 5m
    Started Oct 20, 2026, 03:49 PM UTC · Resolved Oct 20, 2026, 09:54 PM UTC
    Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
    Timeline · 4 updates
    • investigating · Oct 20, 2026, 03:49 PM UTC

      We believe the issue is primarily impacting customers whose networks have trouble with large DNS records or those using Grandstream ATA devices. Our team is working on a resolution. We will update when it is resolved.

    • monitoring · Oct 20, 2026, 04:38 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 20, 2026, 08:22 PM UTC

      We've resolved issues for most customers by now.

    • resolved · Oct 20, 2026, 09:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 7h 36m
    Started Oct 20, 2026, 01:44 AM UTC · Resolved Oct 20, 2026, 09:21 AM UTC
    Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
    Timeline · 11 updates
    • investigating · Oct 20, 2026, 01:44 AM UTC

      We are investigating a potential outage for some customers.

    • investigating · Oct 20, 2026, 02:18 AM UTC

      We are continuing to investigate the issue. Next update in 30 minutes.

    • investigating · Oct 20, 2026, 02:45 AM UTC

      We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.

    • investigating · Oct 20, 2026, 03:16 AM UTC

      We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.

    • investigating · Oct 20, 2026, 03:46 AM UTC

      Our engineering team is currently testing a potential fix. We will provide an update within the next 30 minutes.

    • investigating · Oct 20, 2026, 04:16 AM UTC

      We are continuing to test the fix. Next update within 30 minutes.

    • identified · Oct 20, 2026, 04:54 AM UTC

      The issue has been identified and service is starting to recover with the fix. We are currently working on full recovery. Next update in 30 minutes.

    • monitoring · Oct 20, 2026, 05:17 AM UTC

      A fix has been implemented and we are monitoring the results.

    • investigating · Oct 20, 2026, 07:28 AM UTC

      Customers are still experiencing issues on some types of devices and the engineering team is continuing their investigation.

    • monitoring · Oct 20, 2026, 08:57 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 20, 2026, 09:21 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 45m
    Started Sep 23, 2026, 05:20 PM UTC · Resolved Sep 23, 2026, 06:06 PM UTC
    Omnichannel
    Timeline · 2 updates
    • monitoring · Sep 23, 2026, 05:20 PM UTC

      Service degradation affecting some IVR Customers

    • resolved · Sep 23, 2026, 06:06 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 18m
    Started Sep 15, 2026, 04:08 PM UTC · Resolved Sep 15, 2026, 04:27 PM UTC
    Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
    Timeline · 3 updates
    • monitoring · Sep 15, 2026, 04:08 PM UTC

      Network issue in the midwest US impacted some new and existing calls in the region. The incident lasted approximately 6 minutes and traffic has been successfully rerouted.

    • monitoring · Sep 15, 2026, 04:09 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 15, 2026, 04:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 42m
    Started Sep 03, 2026, 09:54 AM UTC · Resolved Sep 03, 2026, 10:36 AM UTC
    Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound CallsCarrier Networks: Local NumbersApplication
    Timeline · 6 updates
    • investigating · Sep 03, 2026, 09:54 AM UTC

      We are currently investigating this issue.

    • investigating · Sep 03, 2026, 10:06 AM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 03, 2026, 10:12 AM UTC

      We are continuing to investigate this issue.

    • identified · Sep 03, 2026, 10:19 AM UTC

      The issue has been identified with a telephony carrier. Outbound calling has been routed around the problematic carrier, but inbound calls could still be impacted.

    • monitoring · Sep 03, 2026, 10:27 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 03, 2026, 10:36 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Dialpad outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Dialpad outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 18 components checked every 5 minutes
52incidents recorded
21last 12 months
7last 90 days
5 hourstypical duration, 12 months

The longest incident in the last year, Some customers may be experiencing issues making or receiving calls. on March 10, 2026, ran for 2 days.

Most affected components, last 12 months

  • Telephony Infrastructure: Inbound Calls10
  • Telephony Infrastructure: Outbound Calls9
  • Messaging4
  • Omnichannel4
  • Application3

Latest incidents

Outage history

Past 90 days · 7 incidents View full outage history →