Dialpad incident
Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls
Minor Vendor's status page →
Resolved after 18 minutes, affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, on September 15, 2026.
We are continuing to monitor for any further issues.
Affected components
Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls
Update timeline
- monitoring Sep 15, 2026, 04:08 PM UTC
Network issue in the midwest US impacted some new and existing calls in the region. The incident lasted approximately 6 minutes and traffic has been successfully rerouted.
- monitoring Sep 15, 2026, 04:09 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 15, 2026, 04:27 PM UTC
This incident has been resolved.
Your product runs on more than Dialpad
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services