Sierra Wireless incident
Service degradation Notification for Essentials1 SIM Subscription in EU & NAM Region (GNOC-8896)
Sierra Wireless experienced a notice incident on July 22, 2025 affecting Data and SMS and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2025, 08:31 AM UTC
Our monitoring tool has indicated a potential impairment in our services. We are investigating it, and we will get back to you. A detailed update will be provided within 15 minutes.
- identified Jul 22, 2025, 08:44 AM UTC
All systems are currently operational and functioning as expected. We are not experiencing any service disruptions or outages at this time. Thank you for your continued trust in our services
- monitoring Jul 22, 2025, 09:13 AM UTC
We have successfully resolved the service issue and all systems are now functioning normally. We are continuing to monitor our services closely to ensure continued stability.
- resolved Jul 22, 2025, 10:21 AM UTC
This incident has been resolved.