Sierra Wireless incident
Service Degradation Notification for Subscribers roaming under Carrier Partner Orange France (GNOC-12459)
Sierra Wireless is currently experiencing a minor incident affecting Network Connectivity and Data (EU) and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 05:07 AM UTC
Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.