Sierra Wireless incident
Service degradation Notification for SIM Subscription in EU Region (GNOC-11335)
Sierra Wireless experienced a notice incident on February 25, 2026 affecting Data and Data (EU) and 1 more component, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2026, 01:15 AM UTC
Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause. Impact: Impacted devices may experience delay/impact in Data services. We appreciate your patience in this regard. We will provide the next update within 2 hours.
- monitoring Feb 25, 2026, 01:53 AM UTC
Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.
- resolved Feb 25, 2026, 03:10 AM UTC
This incident has been resolved.