Sierra Wireless incident

Service Degradation Notification for Semtech VoLTE Services (GNOC-12505)

Sierra Wireless experienced a notice incident on June 24, 2026 affecting VoLTE, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started: Jun 24, 2026, 05:57 PM UTC
Resolved: Jun 24, 2026, 09:11 PM UTC
Duration: 3h 14m
Detected by Pingoru: Jun 24, 2026, 05:57 PM UTC

Affected components

VoLTE

Update timeline

investigating Jun 24, 2026, 05:57 PM UTC

Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix. Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted. We appreciate your understanding and will provide the next update within 2 hours.
monitoring Jun 24, 2026, 07:47 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 24, 2026, 09:11 PM UTC

This incident has been resolved.