Sierra Wireless incident
Service Disruption Notification - Carrier+ Service Issues with AT&T in NAM region (GNOC-12353)
Sierra Wireless experienced a notice incident on June 2, 2026 affecting AT&T - Data and AT&T - SMS and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 10:11 AM UTC
Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.
- investigating Jun 02, 2026, 10:17 AM UTC
We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.
- monitoring Jun 02, 2026, 11:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2026, 12:29 PM UTC
This incident has been resolved.