Sierra Wireless incident

Service Disruption Notification - Carrier+ Service Issues with AT&T in NAM region (GNOC-12353)

Resolved after 2 hours 17 minutes, affecting AT&T - Data and AT&T - SMS and 1 more, on June 2, 2026.

monitoring Jun 02, 2026, 11:19 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 02, 2026, 10:11 AM UTC
Resolved
Jun 02, 2026, 12:29 PM UTC
Duration
2h 17m
Detected by Pingoru
Jun 02, 2026, 10:11 AM UTC

Affected components

AT&T - DataAT&T - SMSAT&T - VoiceRogers - DataRogers - SMS

Update timeline

  1. investigating Jun 02, 2026, 10:11 AM UTC

    Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

  2. investigating Jun 02, 2026, 10:17 AM UTC

    We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

  3. monitoring Jun 02, 2026, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2026, 12:29 PM UTC

    This incident has been resolved.

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