Sierra Wireless incident

Service Disruption Notification for Accessing AirVantage Platform in NA Region (GNOC-12375)

Resolved after 1 hour 9 minutes, affecting UI (NA) and API (NA) and 1 more, on June 4, 2026.

monitoring Jun 04, 2026, 05:10 PM UTC

Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Started
Jun 04, 2026, 04:59 PM UTC
Resolved
Jun 04, 2026, 06:09 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 04, 2026, 04:59 PM UTC

Affected components

UI (NA)API (NA)Device Front End (NA)Data Push (NA)

Update timeline

  1. investigating Jun 04, 2026, 04:59 PM UTC

    Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 04, 2026, 05:10 PM UTC

    Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

  3. resolved Jun 04, 2026, 06:09 PM UTC

    This incident has been resolved.

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