ServiceChannel incident

Slowness seen in work order notes

Critical Resolved View vendor source →

ServiceChannel experienced a critical incident on August 6, 2025 affecting Work Order Manager, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 10:07 PM UTC
Resolved
Aug 06, 2025, 10:20 PM UTC
Duration
12m
Detected by Pingoru
Aug 06, 2025, 10:07 PM UTC

Affected components

Work Order Manager

Update timeline

  1. investigating Aug 06, 2025, 10:07 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 06, 2025, 10:20 PM UTC

    This incident has been resolved.