ServiceChannel incident

Slowness seen in work order notes

Resolved after 1 hour 20 minutes, affecting Work Order Manager, on August 7, 2025.

monitoring Aug 07, 2025, 12:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 07, 2025, 11:44 AM UTC
Resolved
Aug 07, 2025, 01:04 PM UTC
Duration
1h 20m
Detected by Pingoru
Aug 07, 2025, 11:44 AM UTC

Affected components

Work Order Manager

Update timeline

  1. investigating Aug 07, 2025, 11:44 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 07, 2025, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2025, 01:04 PM UTC

    This incident has been resolved.

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