ServiceChannel experienced a minor incident on September 2, 2026 affecting Inventory Manager, lasting 14h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Inventory Manager
Update timeline
- investigating Sep 02, 2026, 04:00 PM UTC
Inventory Admin is currently experiencing some issues. Users can continue to access and use inventory through the mobile app and other non-admin inventory functions.
- identified Sep 02, 2026, 04:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 02, 2026, 04:01 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 03, 2026, 12:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 06:43 AM UTC
Monitoring confirms that the incident is resolved.