ServiceChannel incident

Elevated API Errors

Major Resolved View vendor source →

ServiceChannel experienced a major incident on April 9, 2026 affecting Work Order Manager and Proposal Manager, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 06:54 PM UTC
Resolved
Apr 09, 2026, 06:55 PM UTC
Duration
1m
Detected by Pingoru
Apr 09, 2026, 06:54 PM UTC

Affected components

Work Order ManagerProposal Manager

Update timeline

  1. investigating Apr 09, 2026, 06:54 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Apr 09, 2026, 06:55 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. Please ignore this was posted in error due to testing our status page updates.