ServiceChannel incident
Subset of scheduled jobs interrupted due to issues with cloud provider
ServiceChannel experienced a minor incident on May 8, 2026, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 08, 2026, 02:07 PM UTC
A small subset of scheduled jobs have been interrupted due to a cloud provider outage.
- identified May 08, 2026, 02:09 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 08, 2026, 05:13 PM UTC
The cloud provider continues to work towards the fix.
- resolved May 08, 2026, 07:32 PM UTC
This incident has been resolved.