ServiceChannel incident

Increase in errors submitting proposals

Minor Resolved View vendor source →

ServiceChannel experienced a minor incident on May 27, 2026 affecting Proposal Manager, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 08:37 PM UTC
Resolved
May 27, 2026, 09:58 PM UTC
Duration
1h 21m
Detected by Pingoru
May 27, 2026, 08:37 PM UTC

Affected components

Proposal Manager

Update timeline

  1. investigating May 27, 2026, 08:37 PM UTC

    We are investigating an increase in errors when some Providers are submitting proposals.

  2. monitoring May 27, 2026, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 09:58 PM UTC

    This incident has been resolved.