ServiceChannel incident

intermittent work order page loading slowly

Minor Resolved View vendor source →

ServiceChannel experienced a minor incident on October 17, 2025 affecting Dashboard and Work Order Manager and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 02:51 PM UTC
Resolved
Oct 17, 2025, 03:29 PM UTC
Duration
38m
Detected by Pingoru
Oct 17, 2025, 02:51 PM UTC

Affected components

DashboardWork Order ManagerProposal Manager

Update timeline

  1. investigating Oct 17, 2025, 02:51 PM UTC

    we are currently investigating

  2. identified Oct 17, 2025, 03:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 17, 2025, 03:29 PM UTC

    This incident has been resolved