ServiceChannel incident

Issues with calling into call center

Resolved after 46 minutes, affecting Phone - Inbound, on October 22, 2025.

identified Oct 22, 2025, 01:29 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 22, 2025, 12:43 PM UTC
Resolved
Oct 22, 2025, 01:30 PM UTC
Duration
46m
Detected by Pingoru
Oct 22, 2025, 12:43 PM UTC

Affected components

Phone - Inbound

Update timeline

  1. investigating Oct 22, 2025, 12:43 PM UTC

    We are currently investigating this issue.

  2. identified Oct 22, 2025, 01:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 22, 2025, 01:30 PM UTC

    This incident has been resolved.

Your product runs on more than ServiceChannel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →