ServiceChannel incident

WebAPI Proposal authentication

Major Resolved View vendor source →

ServiceChannel experienced a major incident on November 20, 2025 affecting Authentication, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:28 PM UTC
Resolved
Nov 20, 2025, 05:51 PM UTC
Duration
23m
Detected by Pingoru
Nov 20, 2025, 05:28 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Nov 20, 2025, 05:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2025, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 05:51 PM UTC

    This incident has been resolved.