ServiceChannel incident

Isssues with work order notes

Major Resolved View vendor source →

ServiceChannel experienced a major incident on August 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 03:38 PM UTC
Resolved
Aug 08, 2025, 09:00 AM UTC
Duration
—
Detected by Pingoru
Aug 08, 2025, 03:38 PM UTC

Update timeline

  1. resolved Aug 08, 2025, 03:38 PM UTC

    SRE team was notified of issues creating work order notes and investigated the issue. A fix was implemented and the issue cleared.