ServiceChannel incident

Work Order Notes are experiencing latency

Minor Resolved View vendor source →

ServiceChannel experienced a minor incident on August 28, 2025 affecting Work Order Manager, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 01:47 PM UTC
Resolved
Aug 28, 2025, 02:01 PM UTC
Duration
14m
Detected by Pingoru
Aug 28, 2025, 01:47 PM UTC

Affected components

Work Order Manager

Update timeline

  1. investigating Aug 28, 2025, 01:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 28, 2025, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2025, 02:01 PM UTC

    This incident has been resolved.