Routific incident
Some users may be unable to access New Routific at beta.routific.com.
Routific experienced a major incident on July 18, 2025 affecting New Routific, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2025, 03:22 PM UTC
It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
- investigating Jul 18, 2025, 03:40 PM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2025, 04:00 PM UTC
Some customers are still experiencing intermittent issues accessing the new Routific. We suspect the root cause is a disruption with our cloud provider, and we’re actively working on mitigation steps on our end. We’ll share another update within 30 minutes.
- monitoring Jul 18, 2025, 04:24 PM UTC
Our monitoring shows that the new Routific is available and stable for all users. We are continuing to monitor while working on a mitigation strategy. We will provide further updates as necessary.
- resolved Jul 18, 2025, 06:57 PM UTC
All Routific systems are now working as expected.