Routific incident
Drivers unable to load routes in the mobile app. New Routific only
Resolved after 2 hours 48 minutes, affecting New Routific, on June 23, 2025.
We have made a change which has restored full functionality to the Routific mobile app. We will continue to monitor and provide any updates as needed.
Affected components
Update timeline
- investigating Jun 23, 2025, 06:04 PM UTC
We are currently investigating an issue affecting drivers' ability to view and action their routes on the Routific mobile app. This is affecting users on the new Routific only. We will provide an update in 30 minutes.
- investigating Jun 23, 2025, 06:36 PM UTC
We have made a change which has restored full functionality to the Routific mobile app. We will continue to monitor and provide any updates as needed.
- resolved Jun 23, 2025, 08:53 PM UTC
This incident has been resolved.
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