Routific incident
Some users may be unable to access New Routific at beta.routific.com.
Resolved after 3 hours 35 minutes, affecting New Routific, on July 18, 2025.
Our monitoring shows that the new Routific is available and stable for all users. We are continuing to monitor while working on a mitigation strategy. We will provide further updates as necessary.
Affected components
Update timeline
- investigating Jul 18, 2025, 03:22 PM UTC
It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
- investigating Jul 18, 2025, 03:40 PM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2025, 04:00 PM UTC
Some customers are still experiencing intermittent issues accessing the new Routific. We suspect the root cause is a disruption with our cloud provider, and we’re actively working on mitigation steps on our end. We’ll share another update within 30 minutes.
- monitoring Jul 18, 2025, 04:24 PM UTC
Our monitoring shows that the new Routific is available and stable for all users. We are continuing to monitor while working on a mitigation strategy. We will provide further updates as necessary.
- resolved Jul 18, 2025, 06:57 PM UTC
All Routific systems are now working as expected.
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