Routific incident

Customer Management outage

Routific is currently experiencing a major incident affecting Routific API and Routific SaaS product and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 04:33 AM UTC
Resolved
Ongoing
Duration
● 5h 26m
Detected by Pingoru
Jun 18, 2026, 04:33 AM UTC

Affected components

Routific APIRoutific SaaS productNew Routific

Update timeline

  1. investigating Jun 18, 2026, 04:33 AM UTC

    Access to customer management on app.routific.com and beta.routific.com is not available It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.

  2. monitoring Jun 18, 2026, 05:09 AM UTC

    All users should now be able to access customer management. We are continuing to monitor and will update again in the next hour.