Routific experienced a major incident on June 18, 2026 affecting Routific API and Routific SaaS product and 1 more component, lasting 9h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Routific APIRoutific SaaS productNew Routific
Update timeline
- investigating Jun 18, 2026, 04:33 AM UTC
Access to customer management on app.routific.com and beta.routific.com is not available It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
- monitoring Jun 18, 2026, 05:09 AM UTC
All users should now be able to access customer management. We are continuing to monitor and will update again in the next hour.
- resolved Jun 18, 2026, 01:53 PM UTC
This incident has been resolved.