Routific incident
Delayed optimization responses due to geocoding processing delay
Resolved after 17 hours 57 minutes, affecting Routific API and Routific SaaS product, on March 28, 2025.
We experienced a delay in processing geocoding requests between 19:20 and 19:35 UTC on March 27th, which resulted in slower completion times for optimizations. As a result, users may have noticed delayed responses when fetching the `https://api.routific.com/jobs/:id` endpoint, as some optimizations took longer than expected to finalize. The issue has been fully resolved, and all systems are now operating normally.
Affected components
Update timeline
- resolved Mar 28, 2025, 01:37 AM UTC
We experienced a delay in processing geocoding requests between 19:20 and 19:35 UTC on March 27th, which resulted in slower completion times for optimizations. As a result, users may have noticed delayed responses when fetching the `https://api.routific.com/jobs/:id` endpoint, as some optimizations took longer than expected to finalize. The issue has been fully resolved, and all systems are now operating normally.
Your product runs on more than Routific
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services