Resolved after 15 minutes, affecting Routific Notifications, on July 8, 2026.
We are continuing to investigate this issue.
Affected components
Routific Notifications
Update timeline
- investigating Jul 08, 2026, 09:17 PM UTC
Some email notifications like delivery tracking emails and "driver on the way" updates aren't being sent right now. We've found the cause and are rolling out a fix. Everything else is working normally: route planning, optimization, dispatch, the driver app, and SMS notifications are not affected.
- investigating Jul 08, 2026, 09:19 PM UTC
We are continuing to investigate this issue.
- investigating Jul 08, 2026, 09:32 PM UTC
We are continuing to investigate this issue.
- resolved Jul 08, 2026, 09:32 PM UTC
This incident has been resolved.
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