Resolved after 4 hours 24 minutes, affecting Routific SaaS product, on June 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Routific SaaS product
Update timeline
- identified Jun 09, 2025, 12:14 PM UTC
We are currently investigating an issue that is affecting the ability to track your drivers’ location in both the Dispatcher view and the Delivery Tracker. We will send another update within the hour.
- identified Jun 09, 2025, 01:23 PM UTC
We've identified an issue with the service responsible for capturing real-time driver locations. Our team is working on a fix.
- monitoring Jun 09, 2025, 01:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2025, 04:38 PM UTC
This incident has been resolved.
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