Resolved after 8 hours 56 minutes, affecting Routific Notifications, on November 18, 2025.
Our SMS provider has resolved the issue and SMS delivery rates have stabilized. We will continue monitoring the situation.
Affected components
Routific Notifications
Update timeline
- investigating Nov 18, 2025, 01:33 PM UTC
Some users may experience dropped SMS notifications due to a potential incident with our SMS provider. We have been in contact with our SMS provider and are working together to resolve this as quickly as possible.
- monitoring Nov 18, 2025, 02:31 PM UTC
Our SMS provider has resolved the issue and SMS delivery rates have stabilized. We will continue monitoring the situation.
- resolved Nov 18, 2025, 10:30 PM UTC
This incident has been resolved.
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