Routific experienced a minor incident on November 18, 2025 affecting Routific Notifications, lasting 8h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Routific Notifications
Update timeline
- investigating Nov 18, 2025, 01:33 PM UTC
Some users may experience dropped SMS notifications due to a potential incident with our SMS provider. We have been in contact with our SMS provider and are working together to resolve this as quickly as possible.
- monitoring Nov 18, 2025, 02:31 PM UTC
Our SMS provider has resolved the issue and SMS delivery rates have stabilized. We will continue monitoring the situation.
- resolved Nov 18, 2025, 10:30 PM UTC
This incident has been resolved.